Toyota Apologizes for Massive Auto Recall

The Toyota Motor Corporation says its engineers have solved the accelerator problem that prompted the recall of more than four million of its most popular models. The company apologized to customers on Monday and said repairs will begin as soon as possible. U.S. Toyota sales chief, Jim Lentz issued a formal apology. He said “We are truly sorry for letting them (customers) down, that nothing is more important to us than their satisfaction and that we are more redoubling our efforts to make sure that this can never happen again.”
Toyota’s solution is to add a steel bar to the pedal assembly – eliminating friction that can cause the pedal to stick and cause the pedal to stick and cause cars to accelerate without warning. About three quarters of the affected models were sold in the U.S. The recall was later expanded to include vehicles sold in Europe.

Toyota has established credibility by their certain skills. But once, credibility has lost, it is difficult to recover. I think Toyota is famous in the world, so their mistakes stand out clearly. But car’s problem is so important and big thing, I hope their rapid management.